Shipping& Return Policy
SHIPPING TERMS & CONDITIONS
Due to shipping costs, international tax ramifications and logistical challenges, orders can only be shipped to addresses in the United States and APO/FPO addresses at this time.
We currently offer Free Shipping (2-5 business days, service selected at the discretion of the CRKT) for orders $75 and up.
We offer upgraded shipping USPS priority for $10.00 (2-5 business days).
Delivery to APO/FPO addresses will be serviced by USPS priority.
A $18.99 surcharge will be added for any shipment to Alaska or Hawaii. This service defaults to Fed Ex 2nd Day Air.
Standard Shipping Rates
Standard Ground shipments within the continental United States: $10.00
First Class shipments to addresses in the U.S. and APO/FPOs: $10.00
Default to Fed Ex 2nd day air shipments to Alaska or Hawaii addresses: $18.99
Orders of $75 or more automatically qualify for free shipping.
When free shipping is selected CRKT will determine the carrier.
Please allow 2-5 business days for delivery.
Allow one business day for order processing, pack & ship.
RETURNS AND REFUND POLICY
Our guarantee for items purchased on CRKT.com is unconditional. If any purchase fails to meet your complete satisfaction for any reason, you may return it (or exchange for the same item) within 30 days of receipt of your shipment.
We can only process returns and refunds for items directly purchased from CRKT.com and fulfilled by the CRKT Store. Your return must be in the original package and include the original invoice received with the merchandise.
Before returning your product, please obtain a Return Merchandise Authorization (RMA) number from a customer service representative by calling 1-800-891-3100 or email us at [email protected].
Please send prepaid, via UPS or insured U.S. Mail to:
Attn: Returns Department
18348 SW 126th Place
Tualatin, OR 97062
You will receive a credit via your original method of payment. Please allow 10-14 business days for processing of returns and issuance of credit upon receipt by CRKTStore. Please note that we can refund the initial shipping costs only if the return is a result of our error. If you are returning a gift purchased directly from CRKT.com, you will receive a gift certificate for the value of your return which may be used at any time toward your purchases at CRKT.com. The gift certificate will be emailed to you once the original product has been returned to CRKTStore (don't worry; we won't let the gift giver know about your return).
If you used a promotional code or certificate to pay for any part of an item that you want to return, you will be credited only the amount charged to your credit card. If you used a gift certificate to pay for any part of an item that you want to return, you will receive another certificate of equal value for future use.