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CRKT offers replacement parts free of charge. To place an order through our website visit this link here - https://www.crkt.com/support/replacement-parts. You will need the model number of your knife as well as the specific part needed. The model number is located on the base of the blade where the handle and the blade meet.

The Model number is located on the base of the blade, near where the handle and the blade meet.

If your account login information is not working it can be a number of related items. First, as a security precaution and best practice, we ask that you attempt to login to your account and reset your password. Once you reset your password successfully, you will be able to login to your account. If resetting your password is unsuccessful, please check your email address to confirm you are attempting to login with the same email address you originally signed up with. If the above steps fail, please reach out directly to our customer service team at 1-800-891-3100 to help reset your password manually.

Replacement parts and labor are covered. An identified manufacturing defect or workmanship is also covered, although rare due to materials and inspection processes that we have in place during the quality assurance check of your tool. See complete warranty information and statement here.

Actions considered outside of normal use include prying or pounding, throwing, hammering, screwing, if knife was dropped, or other classifications of what could be considered tool abuse, then it is not covered under the warranty. If you were using the knife for normal use (defined as cutting tasks) then you are covered under warranty. Complete warranty information here.