Conditions of Use
CRKT.com and its affiliates will provide services to you subject to certain conditions. By visiting or shopping at CRKT.com, you accept the following conditions:
Your Personal Information Is Private
CRKT is serious about protecting our customers' personal information. You can always browse our web site without giving any personal information.
However, in doing business with you, we may have to gather certain information that we truly need, such as your name, home address, and e-mail address. We will not sell, rent, trade or give away individual, personally identifiable information entered on this site to any third party. We collect such information so that we can process orders, personalize your shopping experience, or send you the latest product updates and other useful material. If you do not wish to receive further material from CRKT, you can simply respond to our e-mail or otherwise tell us that you do not want to receive our future communications.
Like most website operators, CRKT collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as site browser type, language preference, referring site, and the date and time of each visitor request. CRKT's purpose in collecting non-personally indentifying information is to better understand how CRKT's visitors use its website. From time to time, CRKT may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website
CRKT also collects potentially personally-identifying information like Internet Protocol (IP) addresses. CRKT does not use such information to identify its visitors, however, and does not disclose such information, other than under the same circumstances that it uses and discloses personally-identifying information.
Gathering of Personally-Identifying Information
Certain visitors to CRKT's website choose to interact with CRKT in ways that require CRKT to gather personally-identifying information. The amount and type of information that CRKT gathers depends on the nature of the interaction. For example, we ask visitors who wish to comment in a blog to provide a username and email address. Those who engage in transactions with CRKT through its authorized fulfiller, CRKTStore, are asked to provide additional information, including as necessary, the personal and financial information required to process those transactions. In each case, CRKT collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with CRKT and CRKTStore. CRKT and CRKTStore do not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
CRKT may collect statistics about the behavior of visitors to its websites. CRKT may display this information publicly or provide it to others. However, CRKT does not disclose personally-identifying information other than as described below.
Protection of Certain Personally-Identifying Information
CRKT discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on CRKT's behalf or to provide services available at CRKT's websites, and (ii) that have agreed not to disclose it to others. CRKT will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, CRKT discloses potentially personally-identifying and personally-identifying information only when required to do so by law, or when CRKT believes in good faith that disclosure is reasonably necessary to protect the property or rights of CRKT, third parties or the public at large. If you are a registered user of a CRKT website and have supplied your email address, CRKT may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with CRKT and our products. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. CRKT takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
What we collect
We need your name, billing address, shipping address, e-mail address, billing phone number, shipping phone number and credit card number to process and ship your order from CRKTStore. E-mails will be sent to you to confirm your order and keep you updated on your order status. If there is a question about your order, you may be contacted by e-mail or by phone. For example, you may be called for verification of your credit card information on a large purchase or a backorder that is ready to be shipped. Please understand that this is done for your protection.
In addition, we use your information to recommend products and features based on your past purchases, to personalize our newsletters if you choose to subscribe, to maintain your account, and to improve your overall shopping experience.
Contractors and Agents
The CRKT Newsletter
If you wish to receive e-mail newsletters from CRKT.com with updates on sales, promotions and hot new products, you must subscribe. You can subscribe to the CRKT.com newsletter using a link on the home page, when you create an account, or during the checkout process.
Contacting CRKT Customer Service
If you contact CRKT customer service, we will use your name, e-mail address, phone number and order history to answer your question or solve your problem quickly. On occasion, we may contact you later to verify information or to check on the quality of your Customer Service contact with CRKT or CRKTStore. We will not add your e-mail address to our newsletter mailing list if you contact customer service.
If necessary, we may be required to release customer account or other information to comply with the law, or to protect the rights, property and safety of CRKT, our customers or others. This may include the exchange of information with companies and organizations or law enforcement for loss prevention and credit risk reduction.
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser. Cookies help us identify you when you visit CRKT. We do not store your password or any other personal information in your cookie.
The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of CRKT's coolest features, and we recommend that you leave them turned on.
How Secure is My Information
Protecting your personal information
CRKT pledges a safe and worry-free shopping experience. We use the industry standard for Internet security, Secure Sockets Layer (SSL 128-bit) encryption to scramble your personal and credit card information as it travels over the Internet during the checkout process. This encryption makes it impossible for anyone to read your information in transit. We protect all of your personal information, including your name, address, password AND credit card information. For an additional layer of security, we encrypt every credit card number we store in our database.
You will know you're in the "secure" area of our site when you notice that the "http" portion of CRKT's Web site address in your browser changes to "https." The "s" stands for "secure." In addition, both Netscape and Internet Explorer use special symbols to indicate that you're in a Web site's secure area. (Earlier versions of Netscape use a highlighted key. More recent versions of Netscape and all versions of Internet Explorer show a closed, highlighted lock.) Some browsers let you know that you're moving in or out of a secure area by notifying you with a special pop-up window that requires you to accept by clicking "ok" before continuing.
Protecting your credit card information
CRKT collects credit card information from you to process your purchases from the site. Only reputable third-party financial institutions handle our credit card transactions.
Whenever you transmit credit card information and other personal information through our site, the numbers and letters are scrambled using encryption technology. To protect your security, we do not allow you to store your credit card number from session to session.
Protecting your password
We encrypt your password to ensure no one else has access to your account. If you forget your password, you can create a new one. You can do your part to protect your personal information by keeping your password a secret and making sure you log off from the Web site completely before sharing a computer.
When you visit CRKT.com or send e-mail to us, you are communicating with us electronically. By so doing, you consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on the CRKT.com site.
Conditions of Use, Notices and Revisions
Our business changes constantly, and our Privacy Notice and the Conditions of Use may change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to. As always, we recommend that you check our Web site frequently to view recent changes or updates. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
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